Last updated: June 2026

Jugfellow is currently in the pre-launch and Kickstarter preparation stage. Products shown on this website may not yet be available for immediate direct purchase or shipment from Jugfellow.com.

Pre-Launch and Kickstarter Stage

During the pre-launch stage, this website may be used to introduce Jugfellow products, collect launch interest, share product information, and direct visitors to our Kickstarter campaign when available.

If a product is marked as “Coming Soon,” “Launching Soon,” “Launching on Kickstarter,” or similar, it is not currently available for immediate shipment through this website.

Kickstarter Orders and Rewards

If you support Jugfellow through Kickstarter, shipping timelines, reward delivery estimates, shipping fees, and fulfillment details will be provided on the Kickstarter campaign page and through Kickstarter project updates.

Kickstarter rewards are subject to the campaign timeline, production schedule, logistics arrangements, and Kickstarter’s own terms and policies.

Direct Website Orders

When direct purchases become available through Jugfellow.com, shipping options, delivery estimates, and applicable shipping costs will be shown during checkout before payment is completed.

Order processing and delivery times may vary depending on product availability, destination, carrier service, customs clearance, and other factors outside our control.
Shipping Destinations

Available shipping destinations may vary by product and launch stage. We may initially support selected markets only. Additional shipping regions may be added over time.
Customs, Duties, and Taxes

For international shipments, customers may be responsible for customs duties, import taxes, VAT, brokerage fees, or other charges required by the destination country or region. These charges are not always included in the product price or shipping fee unless clearly stated at checkout or in the campaign terms.

Delays

Shipping and fulfillment may be affected by production timelines, logistics disruptions, customs inspections, carrier delays, weather events, public holidays, or other circumstances beyond our control.We will provide updates when meaningful shipping or fulfillment information becomes available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If an order cannot be delivered due to an incorrect or incomplete address, additional shipping fees may apply.

Contact Us

For shipping-related questions, contact us at:
Jugfellow
Email: support@jugfellow.com